FavoriteMadhav Kuchimanchi (constellation brands) asked in #ApexSep 8, 2016, 9:09 PMCases should not be created using email to case when email is sent to support group in CCRight now cases are getting created when email are sent to support group copied in CC but we won't want to create cases for cced emails .Please suggest 2 answersSortSort by DateSort by Most HelpfulSort by DateLoad more comments...Gaurav Jain (LTM)Sep 9, 2016, 6:29 AMhttps://success.salesforce.com/answers?id=90630000000ghmdAAAMark it as ans if it resolves your question Add a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Gaurav Jain (LTM)Sep 9, 2016, 6:29 AMhttps://success.salesforce.com/answers?id=90630000000ghmdAAAMark it as ans if it resolves your question
