Community alerts on closed case

Question

I want to create an alert when a customer tries to reopen a case. I have workflows and a validation rule that will not reopen a case. But I would like a reminder alert to pop up when someone clicks on the open but. Here are some images of what I am looking for.

Not sure were to start. These are both in my instance built by developers. However I would like to try and build this on my own.

Sandhya Reddy Kasarla · Answer

Hi,

You may refer below blog which has the example with sample code for similar requirement that might help you to start.

https://www.salesforcetutorial.com/alert-salesforce-standardcustom-object-page-layouts/

Please mark it as solved if my reply was helpful. It will make it available for other as the proper solution.

Best Regards

Sandhya

Community alerts on closed case

Visualforce

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