I saw many questions already posted about this , i compared mine to the soulved cases. finding no differences. please help. please find below snapshots of what i have done.The requirement is Before You StartVerify that the Account object's Type field has the following picklist values: Prospect, Customer, Pending.Challenge Requirements:Use the Jump Start Wizard to create a new approval process for the Account objectThe approval process name must be Approve New AccountPick any email template for approval assignment email templateFor Entry Criteria, use the following criteria.Account: Type equals ProspectAccount: Employees greater than 500For Approver, choose Automatically assign to approver(s) and assign yourself as the approverClick View Approval Process Detail Page and finish off the remaining requirements.In the Initial Submission section, add a Field Update action that updates the Account: Type field to Pending. The name of the action must be Account Type To Pending.In the Final Approval Actions, add a Field Update action that updates the Account: Type field to Customer. The name of the action must be Account Type To Customer.In the Final Approval Actions section, edit the Record Lock action to unlock the recordIn the Final Rejection Actions section, add a Field Update action that updates the Account: Type field to Prospect. The name of the action must be Account Type To ProspectActivate the approval process
EVERTHING I HAVE DONE... ACCORDING TO REQUIRMENT. BUT STILL I AM GETTING THIS ERROR.., "When an account is submitted for approval, the approval process doesn't set the correct Type value."
