whenever comment is added on case then update case_comment__c field value on case object

Question

i have a requirement for, whenever comment are added in case then update case_comment__c field on case object in such way that it's add to orignal value..

Ujwala Mane · Accepted Answer

hi, in above workflow->field update Try formula field in field update similar like this with exact field you want,  Priorvalue( case_comment__c ) +CommentBody

Magulan Duraipandian · Answer

Use Workflow rule. Create workflow rule on Case Comment object. Create a Field Update on Case object's Case_Comment__c field. -- Magulan Duraipandian www.infallibletechie.com

whenever comment is added on case then update case_comment__c field value on case object

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