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Topics#Salesforce DeveloperJulian Juez Alfaro's Question
Julian Juez Alfaro (Honeywell) asked in #Salesforce Developer
Jun 7, 2019, 8:44 AM

How to download or save an email

Need to be able to download customers emails (from email-to-case). We know it is not possible to download/Save Email Messages (*.eml, *.msg, ...). This is documented here:

https://success.salesforce.com/ideaView?id=08730000000Lj02AAC

I haven't found any App on the AppExchange to be able to download/save emails.

I have submitted a Case to Premier Support. Answer: "not possible, please submit a question to our Developer Forum"
2 answers
  1. Developer Forums User (Inactive) (Salesforce Developer Forums)
    Aug 13, 2022, 6:58 AM
    MacSonik Email Migrator is a professional tool for migrating and saving various email clients into multiple file formats and email clients. It is a one-stop solution that efficiently migrates 25+ file formats and email clients into 25+ webmail clients and file formats without any data alteration. It is a risk-free email migration tool for Mac build with multiple advanced features. Users can also remove duplicate emails from the conversion and migration process as well as preview the file before the migration process. This Email Migrator for Mac also has a Mail Filter option for migrating selected emails of a particular date range.

    Read more at- https://www.macsonik.com/email-migration/
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