Hello All,I've got an interesting use case here. I've got an approval process built out on Opportunities. One of the managers wants an email anytime something is approved or rejected but only if the Oppty was created by one of the people on her team. Otherwise she doesn't want an email at all. Any ideas on how to do this? In the approval process itself, I don't see a way to send an email alert based on a criteria. I know that I could create some formula field like a checkbox to return 'true' if the record was created by someone on her team, but I don't see a way to fire of an Approval Action based off a criteria. So maybe a trigger then on approval? If so, what object would by trigger be on? Thanks in advance everyone!George
@George, Sobject Process Instance is internally stored as an Approval Process. Please go through the document on this particular object and you can identify all the answers.
