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I’m uploading the right list properly and also checked the list there is no contact with Dr. but after sending campaign pardot automatically add dr. In place of first name, for couple of contact and first and last name show similar eg: dr. Weiner weiner as in original its Graig weiner how to resolve this?

2 answers
  1. Aug 24, 2023, 1:13 PM

    Hello @Barbara Rodriguez ,

    Do you mean that Pardot HML language displays Dr. instead of first name? Is that correct? 

     

    If yes, then : 

    1. Check if the first name for the prospects in the list is populated correctly. 

    2. If there are prospects that have the FirstName field blank, then check the settings for the field. Maybe you have a default value set to "dr." 

     

    To check the default settings navigate to : Account engagement settings --> Obj and Field Configuration --> Prospect field --> find the First Name Field. Check if the "default field value" is blank or is populated. 

    Hello ,Do you mean that Pardot HML language displays Dr. instead of first name? Is that correct? If yes, then : 1. Check if the first name for the prospects in the list is populated correctly. 2.

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