Hi there,
Pardot comes with two campaigns already set up - Website Tracking and Email plug in. I have set up a connected campaign called Salesforce to MC Account Engagement. I have tested the sync, expecting to see my prospects added to the Salesforce to MC Account Engagement campaign, but instead theyre being added to the Website Tracking campaign. Can anyone advise as to whats going on, and how I ensure that my prospects sync to the their 'Salesforce to MC Account Engagement' instead?
Thank you!
Thanks all. I contacted Pardot support and that advised me as to how to resolve this, which required going into the pi/pardot website and changing the campaign setting there. Setting the campaign up in the Account Engagement app itself wasn't enough, it needed to be done on the pi/pardot website too.