How does an external customer use the chat option for Salesforce. On the module, it provides a dummy link to use (CORS) but just wondering in the real world, how would this work so that I can speak with the team at my job about this option.
RE: Set Up Web Chats for Your Console
4 answers
Customer will use a browser to access your site
.your site domain is different, and domain of visualforce page is different. Therefore https://*.visualforce.com was added to CORS.
Will you use a visualforce page at your end?scenario may or may not be same in real world
