2 answers
- Log in to your Salesforce Trailhead account at trailhead.salesforce.com.
- Click on your profile picture in the top-right corner and select "My Trailhead" from the dropdown menu.
- In the "My Trailhead" dashboard, click on the "Profile" tab.
- Scroll down to the "Badges" section and locate the certification badge you have earned (e.g., Salesforce Certified Platform Developer I).
- Click on the certification badge to open the details page.
- On the details page, click on the "Download PDF" button to download your certificate.
Otherwise, use the below link and chat with support to get the certificate.
https://kryterion.my.site.com/support/s/contactsupport?language=en_US