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2 answers
  1. Jun 27, 2023, 8:18 AM
    1. Log in to your Salesforce Trailhead account at trailhead.salesforce.com.
    2. Click on your profile picture in the top-right corner and select "My Trailhead" from the dropdown menu.
    3. In the "My Trailhead" dashboard, click on the "Profile" tab.
    4. Scroll down to the "Badges" section and locate the certification badge you have earned (e.g., Salesforce Certified Platform Developer I).
    5. Click on the certification badge to open the details page.
    6. On the details page, click on the "Download PDF" button to download your certificate.

    Otherwise, use the below link and chat with support to get the certificate.

    https://kryterion.my.site.com/support/s/contactsupport?language=en_US 

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