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Hi folks, need some advice on IP / domain warming. 

 

From what I can see I'm getting some conflicting answers on this. I want to find out how important is it to undergo IP/Domain warming  for a client who is on a shared IP for Marketing Cloud with new domains for email sending. 

 

From what I can see IP warming is very important when you are on a dedicated IP to help with deliverability on ESP's & ISP's  and overall sender reputation and I understand the theory and strict process required to implement. 

 

However for Shared IP's, the guidance seems inconsistent. Some articles suggest you don't need to do any warming when on a SF Shared IP, however other articles suggest a low level of warming is still needed for a shared IP as you are registering a new domain which the ISP/ESP's don't recognise so a slow ramp up of communications is best practice. 

 

My thinking is, to help with deliverability IP/Domain warming isn't required for a shared IP but it would help build the deliverability of the emails as the new domain is recognised. 

 

Please do correct me if I am wrong in this understanding? 

2 answers
  1. Michael Brown (SETGO Partners) Forum Ambassador
    May 11, 2023, 2:40 PM

    Hi Nathan, 

     

    That's my understanding as well, despite the lack of concrete information on this. 

     

    For comparison, the majority of Pardot/Marketing Engagement customers use a shared IP, and therefore don't have to go through traditional IP Warming strategies. I think with a new domain it can help build deliverability, but it's not required as it is with a dedicated IP. 

     

    On the Marketing Cloud side of things, a lot of customers have dedicated IP's and are also sending much higher volumes of emails, and that is when an IP warming strategy is needed. 

     

    Thanks,

    Mikey

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