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Need to have edit/delete access for activity history for some particular profiles except system admins(they already have modify all permission which gives this access) from cases.

 

Note-These activities might not be assigned in that case owner's name

 

Is there any other option rather than providing Modify All/View All permissions. I want to have edit/ delete access in activity history alone from cases.

5 answers
  1. Nov 30, 2022, 10:38 AM
    What type of external users do you have? It these are Customer Community Plus or Partner Users then these users will have a role.
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