I keep on trying to send a first test email through Pardot.
I've set up a Campaign, a List of Users, an email template and an Email List, and even if I sync the HTML - Text template, and send the "Unsubscribe" and "Preferences Centre" links, the email is not sent.
This is so frustrating, I've been trying this for 2 full days.
Does anyone know what I might be missing?
MANY thanks!
Hi, Kristina!
I think I found the issue. I was trying to send the test email in the sanbox environment (https://pi.demo.pardot.com/), and apparently you cannot do that in there, as it says in Pardot's guidelines here: https://help.salesforce.com/s/articleView?id=sf.pardot_eilex_content_builder_considerations.htm&type=5
Can you please confirm if I'm not mistaken?
Thank you so much for your answer!
Patricia