Hi Community,
Hoping for some support.
We had a 3 email drip engagement studio program. 2 emails had already been sent to the list and the 3rd one is 15 days away. We wanted to change the email for some reasons so ->
- We paused it
- Went to build option and replaced the 3rd email with the new one
Question - when we start the program, will it send the first 2 emails to the list again? or resume from the 3rd step?
2 answers
Zack Terry (Fast Slow Motion) Forum Ambassador
@Prabhneet Bhambri it will resume where it left off - if prospects have already passed those initial 2 emails, they will not re-enter the program from the beginning. They will also resume from the same wait step when it was paused, with the same amount of time remaining when the pause occurred.