6 answers
Hi @Jacquelyn Middleton ,
I've had the same issue, but I managed to solve it. Be sure to take every step like in trailhead description, if you miss something you will get the error about "Cases" in Selected column For me the issue began when I missed the step with naming the "Recent Items" label to "Recent Cases", so after you try numerous times your browser cache gets cluttered and even if you do it right you get the error, so clean up the browser cache and history, and after that make a new playground and follow every step and it'll work
https://trailhead.salesforce.com/en/trailblazer-community/feed/0D54S00000Emnv5SAB