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GroupsAdmin Group, lucknow, INRavindra Sharma's Question
Ravindra Sharma (Compliance Quest) asked in Admin Group, lucknow, IN
Oct 4, 2022, 5:58 PM

Is Changed not being supported in Process Builder?

Hi All,

 

I have a requirement to send email notification when account type is specific and the owner is changed. When trying with process builder it gives an error- Error Occurred: In the formula: PRIORVALUE({!myVariable_current.Account_Owner__r.FirstName}), the relationship reference accessing field: FirstName is unsupported in ISCHANGED and PRIORVALUE.

 

There is no option in the flow for record triggers. Please suggest the best way to achieve this.

 

Thanks,

Ravindra

4 answers
  1. Archana Panda (AD)
    Oct 4, 2022, 6:12 PM

    Hi,

     

    I think here you can use PRIORVALUE({!myVariable_current.Account_Owner__c} = ...

     

    Also go for flow builder instead of process builder

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