Hi Everyone,
On Aug 24, 2022, many of our Pardot Prospects started having similar sync errors.
" This prospect has a sync error: Campaign: id value of incorrect type: 2022-Website Contact Us Form"
We are getting the same general error, but for many different Campaigns. The Prospects are new Leads, existing Leads, and existing Contacts. There have been no changes to Salesforce Campaigns or the Campaign / Connected Campaign Record Type.
Does anyone have any idea why this is happening and how to fix it?
Thanks
1 answer
Hi,
- Mostly, you will find your answer around form names or campaign folders or picklist value sync:
- Check the prospect field mapping in pardot settings
- Maybe a picklist field is wrong that is syncing
- Check pardot form name
