Hello,
I want to relate the task to one account and multiple records of another custom object. I am able to relate the task to to one account using the related to field. I am planning to create a new look up field on tasks for this custom object where at each time a record is added to the lookup field, it will be deleted from the lookup field and added to a rich text box as a link of the record. I don't want to create a task for each record related to the custom object in order not the spam the tasks object.
In that way how can I track the number of tasks related to each record from the custom object records using reports? And is my approach a best practice? do you have any other suggestions? Thank you!