Hi there, Hoping someone could help troubleshoot this issue/bug. I've created a checkbox field where a prospect can choose between several time slots A, B, C, D - one or multiple options. I'm using this field in an email template sent as an autoresponder to confirm their choice. However, when testing, the email only shows one value (A), even if A & C were selected. Any idea why and how to fix this? Thank you.
You could make each time slot it's own field and then tailor dynamic content for each field (i.e. if Field A is true show webinar details, if Field A is false show nothing)
However, if you want one piece of content for each possible combined choice ("you signed up for webinar A & C...") then you will need to do some ESP magic. I've done this for an event before and it is clunky, but it works. Essentially you will need to create a new field that will house the final value, then use the ESP to sort through all the possible combinations and stamp that new field with their final value. You can then create dynamic content for each possible combination and drop that in your emails.
