2 answers
Converting to a Patient should create a Person Account. If you need a case, you'll need to create an automation, which might depend on why you're creating a case - for a service request or a care plan, you might do it differently.
Converting to a Patient should create a Person Account. If you need a case, you'll need to create an automation, which might depend on why you're creating a case - for a service request or a care plan, you might do it differently.
