We have vendors that send us automated emails, Invoices, Estimate notices, Surveys, Scheduling notices, etc. When we get an automated email, Salesforce creates a new case. Im guessing because there's no case ID in an automated email, but Im not sure.
Can I stop this from happening?
6 answers
Hi - We do indeed. Our Email-To-Flow app puts the power of email handlers in flow for easy administration. Email-to-Flow – Sproket Logic. We have all kinds of use cases and examples on our site, but feel free to ping me directly to discuss your use case.
