Hello! I have a user who is using the Outlook Integration, and every time they log an email, there are two Chrome Salesforce tabs that get opened in the browser that state insufficient privileges. The email is getting logged, but the user is having to close tabs all day long. No other users are experiencing this (out of ~500 users), we are on the latest version of Chrome, and we have reset the user mapping and reinstalled the app in Outlook. After that, the user only gets the tabs half the time, and constantly needs to log into the integration app. Has anyone else experienced this, and if so, how did you resolve?
2 answers
Hello, Just checking in to see if you need any more help for this. If this is now resolved please select a best answer.
