I am trying to delete contacts but am getting this error "UNABLE_TO_LOCK_ROW:unable to obtain exclusive access to this record or 1 records: 7013x000002XAKcAAO". The ID specified in the error is for a campaign that is no longer active. Campaigns is not listed as a record in the list of "You can't delete contacts that have these records associated with them" from the 'Considerations for Deleting Contacts' help documentation. See below for that list
- You can’t delete contacts that have these records associated with them.
- Assets (with cases)
- Cases
- Contracts
- Partner user
- Service contracts
- Active Self-Service users
- Active Customer Portal users
Any ideas on how I can delete these contacts?
3 answers
Hi Marie,
I think it can be solved by the suggestion of Mr. Krovi Amnon, who has been selected as the best answer.
https://trailhead.salesforce.com/ja/trailblazer-community/feed/0D54S00000A8ziHSAR