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Hi All, we send a mailing out yesterday and 1 of the prospect activity showed all links clicked including 'unsubscribe' with exactly the same timestamp, Apr 26, 2022 4:56 PM. Any idea why this would be please.

5 answers
  1. Apr 27, 2022, 12:11 PM

    Many corporate/enterprise email clients will "click" links coming from external emails upon receipt, including your unsubscribe link. This is supposed to test the links for security purposes and ensure the link isn't malicious. 

     

    For this reason, you should consider swapping any {{{Unsubscribe}}} merge tags for the {{{EmailPreferenceCenter}}} one. That might help avoid any unintended one-click unsubscribes that may happen if a corporate mail client actually registers the unsub click!

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