I have a multi-select prospect field that has the following items: ABC, XYZ. The majority of my prospects either have ABC selected or XYZ. But I need to mass update 400 prospects so that both items are selected. How can I easily do this?
3 answers
Hi @Candice Hickman,
In the CSV for the field the values need to be separated by a semicolon (ABC; XYZ). When you then do the upload it will populate both values on the record:
https://help.salesforce.com/s/articleView?id=000339303&type=1
