Hundreds of Employees share the same 1 Profile but several Roles across the Role Hierarchy.
I need the Users in this Profile to be able to view and edit each other's Cases.
OWD for case is set to 'Private' and cannot be changed.
I am not allowed to create a New Role
Solution:
Create a new Public Group
Add all users in this 1 Profile to this Public Group
Create a Sharing Rule on the Case object which allows users from this Public Group to view and edit Cases owned by users who are members of this Public Group.
Is there another solution?
If not is there a way where I can add hundreds of users to a Public Group at the same time?
Thanks!
Minhaj
Hello Minhaj,
Thank you for your question.
As Sakthivel has mentioned, Data Loader can be used for mass membership changes to Public Groups. Please refer to the link below for more information around this.
Thank you,
Vibhu