Hello Trailblazers,
I have a group of users that want a push notification whenever a certain field is updated on an account record. I thought I could do this by:
- creating a user group for their team
- creating a flow to post a a chatter notification to the group when the field is updated
The flow automation works, the chatter gets created, however there is no in-app notification (the bell at the top of the screen)
If I manually create a post and @ mention the a user from the group, they DO get a notification, but if I @ mention the group the in app notification is not sent. I want to use the in app notification in SF rather than relying on notification via email.
Thanks for your help
@Kevin Partington I was finally able to resolve my issue. Maybe this may help. I used this @[reference] to mention a user in my post. I got the UserID from the org and used it as reference. So I have something like @[00056xx...]. This mentioned the user and the user got the notification. You may try that as well.
