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We have a Yes/No field in SF that we require our staff to complete when creating new contacts. We are currently using a FormAssembly form with a workflow to capture information for an event that we host. Many of those people are already in SF, but some are not. When the new names are added in, I need to be able to have those required fields completed but don't need (or really want) the fields to be visible to the outside folks completing the form. Is there a way to include these as hidden fields in FormAssembly or is it something I should add to the workflow?

@Nonprofit Success Pack

@System Administrators

@Event Management

@FormAssembly

4 answers
  1. Feb 24, 2019, 12:40 PM

    there’s a few ways to do this :

    1. ask if they’re new, then conditionally ask the question

    2. Send new people a different link and adjust the form using the prefill connector

    3. Ask everyone this question but only add the value to salesforce if Formassembly doesn’t find a match.

    I have experienced a lot of difficulty with the “update” function in the connector so often have to break the post- submission integration

    up into multiple steps :

    -find the contact based on email or what have you

    -if contact is not found, do one thing

    -if contact is found, do another thin

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