*Webinar Recording & Slides*
Last week we hosted the webinar, "Configuring Salesforce Cases for More Effective Program Delivery."
This webinar shared best practices for mapping client services to Salesforce and showed how to customize the Case object and related Service Cloud features for program management.
Great work by @Kathryn Powell @Anne Crawford and @Joey Martin on this one!
>> Recording & slides: http://www.salesforce.org/past-webinars/configuring-salesforce-cases-effective-program-delivery-webinar/
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You can also find resources and the recording in this Trailmix: https://trailhead.salesforce.com/en/users/00550000006yYDZAA2/trailmixes/program-management-configure
