I've received some batch job errors: How do I determine what they mean. Recommendation is to come to the hub for answers. Here's the error messages.
Error #1:
Error Type: Batch Apex error
Error Date: 2019-05-07 06:00:10
Message: "First error: Method does not exist or incorrect signature: void queryMore(Integer) from the type Database.QueryLocator"
Context: npsp__RLLP_OppSoftCreditRollup_BATCH
Stack Trace:
null
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Error #2:
Error Type: Future method error
Error Date: 2019-05-07 07:00:59
Message: "First error: Apex heap size too large: 12002516"
Context: npsp__ERR_Notifier.sendErrorQueueEmailNotificationFuture
@Maureen Beighey We've recently seen a few reports of this error, which is actually related to a core Salesforce issue, which is occurring when the NPSP triggers are being run during your import. So it's not technically an NPSP issue. If you can go ahead and please create a support case so we can log the issue for you. It will also ensure you are notified once there is further information on the fix/resolution. It's only affecting some customers on a particular server pod from what I understand.
When you create the case, please ask that it be transferred to Salesforce.org support, specifically @Karthik Maddur. https://powerofus.force.com/articles/Customer_Service/How-to-Create-a-Technical-Support-Case-with-Salesforce-Support
