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FeedJohn Glossinger's Question
John Glossinger
Apr 22, 2015, 11:52 PM

Does Salesforce recommend that existing databases be converted from Account basis to Household basis? What are the incentives/penalties for doing this or not doing it? We are a non-profit with about 2200 contacts.

3 answers
  1. Judi Sohn (Elevation Solutions)
    Apr 23, 2015, 8:40 AM
    Hi @John Glossinger If you were starting out fresh with @Nonprofit Success Pack today, and with all other things being equal, we would recommend you use the Household Account model. That said, if you are already up and running and configured on the One to One Account model and it's working for you, there is no one that will say you must switch and there is absolutely no timeline to switch. NPSP supports all 3 account models (https://powerofus.force.com/articles/Resource/NPSP-What-is-an-Account-Model

    )

    If you only have 2200 contacts and you haven't heavily customized your instance, the conversion might be easy for you. It varies from org to org.

    If you don't switch there are some NPSP features that won't be available to you, most specifically address management -

    https://powerofus.force.com/articles/Resource/NPSP-Add-Addresses-to-a-Household

    But nothing you're currently using/doing will stop working because you're not using the Household Account model.

    P.S. We do however recommend you upgrade to NPSP 3 if you haven't already. There are bugs and issues in NPSP 2 and earlier that are only fixed in NPSP 3. But you don't have to change your account model to upgrade.

    Does that help?

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