How do I send the results of a form submission to an email address instead of a Salesforce/Pardot user? We need a contact form submission to be sent to a general inbox where anyone can pick it up but under Completion Actions, the only option I see is to notify a specific user.
7 answers
Rather record creation trigger, Pardot always create activity/task on lead/contact with activity type = form fill or with default subject = 'submitted form: formName' (Assuming form fills are synced as activity setting is ON)
By this lets assume form is filled twice then it create 1 record and 2 activities which sends 2 emails as we have 2 activities
Then create process builder/flow on task and then rest of steps
