I have few questions regarding salesforce engage, navigation ---> salesforce engage -->alert .
Can we search for alerts? What does one-to-one email open vs all email opens? What is the Source? Time frame? Can they do a monthly average? What is a good score?
HI @siddharth parashar, 1) Search for Alerts -
Unfortunately we cannot search engage alert in the search box.
2) one-to-one email open vs all email opens -
One to one email only tracks salesforce engage emails while all email open considers both marketing as well as salesforce engage emails . 3) Source -
can you let me know where did you found the source, though general definition used for source in Pardot is the first touch point for generating the prospect. 4) Time frame - dates for filtering your reports
5) Good score - depends upon your marketing activity/ industry and use case. I do see you have registered for a support case and as satisfied by the answers provided by the support agent. Please register for another support case if you more queries. Thanks, Ram
