Skip to main content

Pardot email building/reporting question. I do not know HTML, nor does anyone at my company, so I build most of our emails in a third party builder called Postcards. The emails are built with card-like sections and from time to time we use background images on those sections. To avoid using the limited storage in Pardot, we use public URLs in our Salesforce org for whatever the image is and drop it in the HTML. It works great, the images load well and all that, BUT because there are URLs providing those images, they always pick up as clickable links in Pardot reports. and specifically when the links are background images, it picks them up as "Clicks" any time the email is opened and makes our CTR skyrocket. 

Any ideas on how to prevent Pardot from interpreting the link as clickable and/or how to not register the Click?

 

#Pardot

 

@* MC Account Engagement (fka Pardot) *

2 answers
  1. Dec 30, 2022, 8:03 PM

    MUTE

    Beth Keith

    Executive Assistant & Relationship Manager

    Pro-Fi 20/20, CPAs

    [/Users/user/Library/Containers/com.microsoft.Outlook/Data/Library/Caches/Signatures/signature_322964840]

    790 Peachtree Industrial Blvd, Suite 200, Suwanee, Georgia 30024

    Office 404-495-4895 | Fax 404-495-4896 Direct 770-456-5087

    Email

    beth@profi2020.com Web www.profi2020.com<http://www.profi2020.com/

    >

    CONFIDENTIALITY STATEMENT: This message is intended only for the addressee and may contain information that is confidential or privileged. Unauthorized use is strictly prohibited and may be unlawful. If you are not the intended recipient, or the person responsible for delivering to the intended recipient, you should not read, copy, disclose or otherwise use this message, except for the purpose of delivery to the addressee. If you have received this email in error, please delete it and inform the sender immediately via email.

    Any tax advice contained in this communication (including any attachments) is not intended to be used, and cannot be used, for purposes of (i) avoiding penalties imposed under the United State Internal Revenue Code or (ii) promoting, marketing or recommending to another person any tax-related matter.

0/9000