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Hi i am trying to use restriction rules in a recently upgraded winter 22 sandbox. 

 

However i continually get an error when i click on the Record Criteria Field and therefore cant create a rule.

 

The error i get is: 

Unfortunately, there was a problem. Please try again. If the problem continues, get in touch with your administrator with the error ID shown here and any other related details. Error ID: 180483902-150218 (1701669270)

 

I noticed that when i click on the Field in the record criteria it seems to list the ID as part of the drop down list and not the object.

 

Has anyone experienced this before?

6 answers
  1. Sep 10, 2021, 3:51 PM

    Hi Andrew, Caroline, 

     

    Thanks for your patience. If there is urgency, use the tooling or metadata api when creating Restriction Rules for Custom Objects.

     

    Otherwise, try using the UI in object manager to create/manage Restriction Rules (for Custom Objects) after Sept 14 (after 9pm PST time) [safeharbor].

     

    Thanks,

    Larry

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