***PLEASE COMMENT ON THIS POST WITH YOUR QUESTIONS***
*Pardot Ask the Expert Office Hours - 2PM-3PM ET Monday Session: 2/22
Register / Join here: https://cs.salesforce.com/events/7013y000000Zc45AAC
@Liam Stapleton and I will be hosting our afternoon session today starting at 2PM ET. Please post your Pardot best practice and strategy questions *in this thread* with the *#AskAPardotExpert** *hashtag so we can go through them during the call. It will be first come first serve on this post. Speak with you all shortly!
*Tips for asking the experts:*
-Tactical questions best suited for a 5 min conversation.
-Best practice / strategy questions on Pardot functionality and features.
-Technical / troubleshooting error question? Contact Pardot Support here: https://help.salesforce.com/articleView?id=workcom_contact_support.htm&type=5
-In need of more one-on-one help & training? Contact your Account Executive to discuss options
@Jordan Nemetz - Thank you for the field configuration articles! This was wildly helpful and instrumental in understanding where to start. Am I able to ask a quick follow-up? Our Salesforce ops manager said that the Pardot fields values should be "1" and that's how Salesforce recognizes the value as "true." So, when reconfiguring as a radio button in Pardot, I should be setting the values to "true" instead of "1"?
Is this also why when we've uploaded list imports listing the value of "true" under these fields, it still may not have been populating correctly because the field wasn't set up correctly, anyway? (field value was "yes", while we were importing with manual import as "true," there were a few different values floating around). If I'm understanding you correctly, I would have to halt our team and change course if we aren't supposed to be using "1" as a value any where.
