I have an issue where i have a promotion set to GLOBAL (Can't be combined with any other promotion) but it appears other GLOBAL promotions can be applied from a UX perspective (it looks like the promotion has been applied) but the discount is (correctly) not applied.
in this example 100OFFHUSHONE is set as 10% off an item GLOBAL EXCLUSIVITY. (£7.90 discount)
You can also apply M8MM (£20 off an £80 spend) which is also set to GLOBAL. Obviously the discount does NOT apply (expected behaviour) but the checkout shows applied successfully - which is confusing for customers.
So basically - how do we create message THIS COUPON CANNOT BE USED WITH OTHER COUPON CODES?
3 answers
Hi Liam,
I am assuming you are using the salesforce community?
Do you know if the Process to Check is a custom button? if yes then we can use custom validation to stop user to apply another coupon.
