The first of these fields is a lookup to another object.
The other field is a text area field.
In the process builder I have logic set up with AND statements with an OR statement for the above two fields.
The process works when the lookup is populated but it always breaks when the text area field is populated.
I have tried several different solutions like using ISBLANK, ISNULL, rewriting it in a formula, using workaround fields such as checkbox/number formulas that checks the length of the text area field via LEN. None of them seem to work.
Please can anyone help?
3 answers
Hi Ashwin,
could you please post a screenshot of the process builder criteria