Hi , In trailmix 6, Automate Your Business process , in Case Assignment Rules I couldn't find Case : Case Record Type in the field

7 answers

Piyush Singhal (HIC Global Solutions)
Nov 12, 2020, 2:41 PM
Hi,

In the step "Modify Your Data Model" of the same unit it is given how to create a record type make sure you have completed that step.

here is the link of that :

https://trailhead.salesforce.com/content/learn/projects/customize-an-org-to-support-a-new-business-unit/modify-your-data-model

Hope this will resolve your query,

Thanks

Piyush

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Hi , In trailmix 6, Automate Your Business process , in Case Assignment Rules I couldn't find Case : Case Record Type in the field

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