If you go in and search for 'labor cost' I only want to show certain article types in the initial search. For example I don't want the 'Release Notes' to show on that initial search.
I currently have it set to show 'Discussions' on the search but even if I move it to 'Knowledge' as the object that appears in the search result, how can I specify that I only want specific Knowledge article types to show?
Is this possible?
thanks
5 answers
Hello Andre,
Please see if this will help.
Promote Articles in Search Results
https://help.salesforce.com/articleView?err=1&id=sf.promoted_search_terms.htm&type=5