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Topics#Customer ServiceNimra Arshad's Question
Nimra Arshad asked in #Customer Service
May 24, 2019, 7:48 PM

How do i deactivate my account on salesforce? I have tried edit user but i am unable to uncheck the active box.

1 answer
  1. Sakthivel M (SHIHA PTY LTD)
    May 24, 2019, 11:38 PM
    Hi Nimra,

     

    If you like to deactivate the user account from salesforce, then require "Manage Internal Users" permission, can you make sure that you have the permission in profile level? - https://help.salesforce.com/articleView?id=deactivating_users.htm&type=5

     

    also review the Considerations for Deactivating Users - https://help.salesforce.com/articleView?id=users_deactivate_considerations.htm&type=5

     

    Thanks & Regards,

     

    Sakthivel Madesh
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