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I am trying to implement a workflow rule that automatically changes the status of a lead to "Accepted/Working" once the owner of the lead is changed from the lead que to a sales rep. I am also potentially having trouble finding the ID of the queue itself (I am working in lighting) 

 

This is what I have set so far 

 

Workflow Rule- From a lead queue to a user, automatically change lead status

 

User-added image

 

**NOTE** The worklow works for me when I set the Rule Criteria to say only "ISCHANGED(OwnerId)" but this changes the lead status every time a owner is changed, and I want it to only change when the lead is moved from the que to a sales rep. The formula seen in the first picture is my attempt to do that but it doesnt work when I test it. 
2 answers
  1. May 29, 2018, 8:33 PM
    Hmmm. That is a good idea but would that fix my problem? The problem I am running into is when moving a lead from the Queue and assigning it to a sales rep (changing the owner) that I want the status to change. So if a lead is sitting in our "Pardot Lead Queue" and I move it from there by changing the owner of the lead to a specifific sales rep then I want the lead status to change simultaniously. We also have it set so that sales reps can go intpo the queue itslef and accept leads and if a rep goes into the queue and assigns the lead to themsleves (which would change the lead owner from the queue to the sales rep name) I would want the lead status to change then as well. 

     

     
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