In SFDC, we require a custom picklist field called "Event Type" to be populated with no default value (by design) before saving a record via validation rule. We would like to use Salesforce for Outlook to view free/busy time on MS Outlook across the sales team and also use SFO as a bi-directional sync to add events to Outlook calendars from Salesforce. When testing, I get the below error. Wondering if anyone has a trick or two up their sleve to get passed this dilemma.
2017-04-03 08:51:37,498 ERROR [Event] Create to SFDC gave error(s) Sfdc.Server.SfdcServerCreateUpdateException: Event Type cannot be blank, Please select proper Event Type for Outlook record Salesforce
2 answers
Robin - The validation rule would enforce to pick a value. Could you try defaulting a value and see if it works?