I have a scenario where I need to send approval email to multiple approvers. The approvers should be assigned dynamically. Using Approver Field in Approval Rules object, I was able to assign a single approver. I need to send email to account owner of the quote in addition to the approver mentioned in approver field. How to acheive this? It is also fine for me if there is a way to set the account owner as default for all approval rules.
1 answer
Hi Divya,
In case you don't get a repsonse, as Advanced Approvals represent a very niche part of the platform, I would recommend that you try posting your question on the CPQ Community Group: https://trailblazers.salesforce.com/featuredGroupDetail?id=a1z3A0000080aNBQAY
I'm sure someone there would be able to help answer your question and even point to supporting documentation on the implementation of Advanced Approvals
Thanks,
Mikey
