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Topics#Customer ServiceBreanne Willoughby-Brown's Question
Breanne Willoughby-Brown asked in #Customer Service
Feb 2, 2017, 9:11 PM

Lots of our leads are not syncing in Salesforce from Hubspot because: "Sync attempt failed because you are trying to sync a Salesforce field that does not have the correct permissions. How do I resolve this?

Lots of our leads are not syncing in Salesforce from Hubspot because: "Sync attempt failed because you are trying to sync a Salesforce field that does not have the correct permissions. How do I resolve this?
1 answer
  1. Jeff May
    Feb 2, 2017, 10:14 PM
    You have to make sure that the fields are actual data fields (not formula fields, which are read only), and that the Salesforce user you are using to connect Hubspot to Salesforce has edit permissions on those fields.  To find out, check the Profile and/or Permission Sets associated with the user you are connecting from Hubspot.
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