I am getting an error :'Can’t resolve merge fields Review the quick text merge fields for errors or try inserting them again.'
I am not to figure out why, I get these even if I am using the fields from drop-down menu.
The quick text folder is shared with me. The field I am trying to use the quick text on is on the event object and the merge fields are Lead fields related to the event.
I am unable to resolve the issue through debug logs as well so I am at a dead-end here. Any inputs would be appreciated.
Thanks in advance for your help.
12 answers
Hi,
Same issue here,
User can see the quick text but can't use it and it displays the merge fields error
To fix : manually share the quick text with the user.
