FavoriteSerena Shergill (PatSnap) asked in #Data ManagementJan 11, 2018, 12:15 PMHow do I ensure the description field is filled with the text body from an email on email to case?9 answersSortSort by DateSort by Most HelpfulSort by DateLoad more comments...Dnyaneshwar Aghaw (Nyrabyte)Jan 11, 2018, 2:02 PMIt should not have any impact of origin. For email to case it would be email .Email body should be the case Description. Let me search more about this.Add a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Dnyaneshwar Aghaw (Nyrabyte)Jan 11, 2018, 2:02 PMIt should not have any impact of origin. For email to case it would be email .Email body should be the case Description. Let me search more about this.