FavoriteRachael Hall (Highmark) asked in #Customer ServiceMar 20, 2017, 1:10 PMIs there a definition or list of what an admin can or should be able to do -- even just at the lowest entry level?2 answersSortSort by DateSort by Most HelpfulSort by DateLoad more comments...Lacey Van Syckle (Penrod)Mar 20, 2017, 1:20 PMHere are some good documents with this info: https://help.salesforce.com/articleView?id=basics_understanding_administrator.htm&type=0&language=en_US&release=206.13 https://powerofus.force.com/articles/Resource/Salesforce-System-Administrator-Basics Show MoreAdd a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Lacey Van Syckle (Penrod)Mar 20, 2017, 1:20 PMHere are some good documents with this info: https://help.salesforce.com/articleView?id=basics_understanding_administrator.htm&type=0&language=en_US&release=206.13 https://powerofus.force.com/articles/Resource/Salesforce-System-Administrator-Basics Show More