FavoriteNicole Holmes asked in #Journey BuilderMay 2, 2017, 2:57 PMIs it possible to have drop down options when logging a call?7 answersSortSort by DateSort by Most HelpfulSort by DateLoad more comments...Karthikeyan Thangavel (Salesforce)May 2, 2017, 3:02 PMTry this:Create a picklist field under Setup>Activity Custom Fields> Create a picklist field with values> Add to the appropriate task layoutsAdd a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Karthikeyan Thangavel (Salesforce)May 2, 2017, 3:02 PMTry this:Create a picklist field under Setup>Activity Custom Fields> Create a picklist field with values> Add to the appropriate task layouts