Log a call by two separate departments

Question

I am looking to have two separate departments within the same company have the ability to log a call without seeing each other's logs and not mixing up reporting functions. Any advice at all is greatly appreciated!

Sid Sehgal · Answer

Hi ,    I suggest you to Create Permission Sets, Please review below url    https://help.salesforce.com/articleView?id=perm_sets_create.htm&type=5   Hope this helps !   Thanks!

Log a call by two separate departments

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